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Lottery Operations Update

6/26/20 3:00 PM

In light of recent COVID-19 developments, the New Mexico Lottery Claim Center has adjusted operations until further notice.

Players may claim prizes up to $600 at a New Mexico Lottery retailer. To make an appointment to claim a prize over $600, please call 505-342-7561 between 8 a.m. and 5 p.m., Monday through Friday.

Players must wear masks to Claim Center appointments.

Winning tickets up to $99,999 may be claimed by mail. Tickets must be signed, postmarked on or prior to the claim expiration date and mailed with a completed claim form to:

New Mexico Lottery

P.O. Box 93190

​Albuquerque, NM 87199-3190

For detailed claim information and a printable Lottery claim form, visit Claim A Prize at Lottery Customer Service is available to answer questions by email at or by phone at 505-342-7565 between 8 a.m. and 5 p.m., Monday through Friday.