Retailer Resources
For detailed claim information and a printable Lottery claim form, visit Claim A Prize at nmlottery.com. Lottery Customer Service is available to answer questions by email at custservice@nmlottery.com or by phone at 505-342-7600 between 8 a.m. and 5 p.m., Monday through Friday.
Best Practices & Play Center Planograms
Sign Catalog
Equipment Reference Booklets
Game/Promotion Information Sheets
- $25, $50 or $100! Scratcher Winner Boards Sell-in Sheet
- $500 4th of July Cash Promotion Second-Chance Sell-in Sheet
- $50,000 Money Game Second-Chance Promotion Sell-in Sheet
- $250,000 Riches Second-Chance Promotion Sell-in Sheet
- Dungeons & Dragons® Second-Chance Promotion Sell-in Sheet
- Happy New Year 2023 Second-Chance Promotion Sell-in Sheet
- HD Scratchers Sell-in Sheet
- Holiday Scratchers Second-Chance Promotion Sell-in Sheet
- Jackpot 7s Fast Play! Sell-in Sheet
- Lottery Bucks Information Sheet
- MONOPOLY™ Second-Chance Promotion Sell-in Sheet
- NASCAR Powerball Playoff Promotion Sell-in Sheet
- ORO Second-Chance Promotion Sell-in Sheet
- Pink Panther™ Crossword Second-Chance Promotion Sell-in Sheet
- Powerball First Millionaire of the Year® Promotion Sell-in Sheet
- Powerball Step-Down & Double Play Sell-in Sheet
- Roadrunner Cash Holiday 2023 Promotion Sell-in Sheet
- Shamrock Gold Sell-in Sheet
- Super Cash Spectacular Second-Chance Promotion Sell-in Sheet
- Super Ticket Sell-in Sheet
- Universal Monsters Halloween Second-Chance Promotion Sell-in Sheet
- X Series Second-Chance Promotion Sell-in Sheet
Forms
- How to change your bank account
- Change in ownership
- Business Name Change
- Additional Store to an Existing Chain or Independent Account
- How and why should I track inventory?
- Shift Tracking
- 3 Shift Tracking
- Retailer Conduct Policy
- Retailer Compensation Plan
- Past Due and Delinquent Retailer Accounts
- Investigations of Retailers Due to Sales to Minors