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Careers at the Lottery

Join a winning team! At the New Mexico Lottery, we’re not just coworkers, we are family.

Apply Now!

Email your resume to hr@nmlottery.com.

We offer great benefits!

  • Annual Leave – PLUS, if you have 15 or more years of governmental experience you will be eligible to begin accruing 7.7 hours of annual leave biweekly.
  • Sick Leave
  • 10 Paid Holidays/Year
  • Health & Vision Insurance (90% employer paid coverage for employee)
  • Dental Insurance (75% employer paid for employee)
  • Life Insurance $50,000 (100% employer paid for employee)
  • ST and LT Disabiltiy (100% employer paid coverage for employee)
  • Retirement – Employer contribution 13.25% of annual compensation. No vesting requirements.
  • 457(b) employee contribution available
  • Flexible Schedules
  • Training Opportunities
  • Professional Memberships
  • Casual Dress
  • Fun Work Environment
  • And so much more!

Equal Opportunity Employer

CURRENT JOB OPENINGS

DEPUTY IT DIRECTOR

Salary Range: $60,651 – $103,106

The Deputy Director of Information Technology assists and supports the Director of Information Technology in the overall management and support of the IT Department. The Deputy Director of Information Technology ensures IT services are aligned to support the organizational goals and provides technical leadership to IT staff. The Deputy Director of Information Technology will perform the duties and responsibilities of the Director of IT in the director’s absence.

Responsibilities:  Job duties include, but are not limited to:

  • Provides leadership and management of assigned IT staff.
  • Serves in an acting IT Director capacity in the absence of the IT Director.
  • Develops, prepares, administers, and enforces written IT policies and procedures to ensure the protection of assets, information, integrity, security and privacy of information.
  • Supervises and coordinates activities and employees related to the day-to-day operations and responses to work orders, technology issues and service requests.
  • Directs and coordinates special projects and programs as assigned by the Director of Information Technology.
  • Assists in preparation of department budget and monitors expenditures.
  • Prepares and submits both written and oral reports covering assigned functions and activities on both a scheduled and ad hoc basis.
  • Must be on call 24 hours a day, seven days a week unless otherwise authorized by the CEO.
  • Assists in the creation of gaming system queries. Solicits and implements requests for new queries from various internal departments.
  • Works with the Systems Operations Manager to supervise and perform user acceptance testing for software and equipment provided by gaming vendors.
  • Works with gaming vendors to troubleshoot issues.
  • Meets with internal stakeholders to understand and document requests for the gaming system such as reports, back office system functionality, and new games.
  • Supervises the installation and configuration of software, hardware, and networks. Manages network servers and technology tools.
  • Assists in the security of IT infrastructure including access controls and firewalls.
  • Assists in monitoring system performance and troubleshoots server and/or firewall issues.
  • Assists in conducting ongoing analyses of systems to determine if components meet the organization’s needs and performs upgrades or updates as needed.

Qualifications:

  • Highly developed technical/professional knowledge of both theory and practical application of information services and computerized generation of information.
  • Adequate and demonstrated knowledge of proficient and effective management of financial, physical, and human resources necessary for IT operations.
  • Must possess highly developed problem-solving, analytical, and mathematical skills.
  • Must possess skills and abilities to effectively organize and manage available resources and ensure the administration of effective systems, processes, and procedures.
  • Must have excellent written and oral communications skills.
  • Must have the judgment and decision-making capabilities to work independently without constant direct supervision from management.
  • Must possess and practice those traits and qualities that foster and maintain cordial and professional working relationships which further cooperative efforts toward individual and organizational goals and objectives.

 

Typical Experience/Education/Certifications:

Bachelor’s degree in computer science, business, or a related field is required. Sufficient prior work experience as a system administrator, network administrator, lottery gaming system operations manager, or similar role is required. Lottery gaming system or lottery IT experience is preferred. Professional certifications are a plus.

Apply Now! Email your resume to hr@nmlottery.com.

DATA APPLICATIONS MANAGER

Salary Range: $50,125 – $85,212

The Data Applications Manager is responsible for the organizing, storing, and utilization of data related to the Lottery and its providers. This position utilizes technical, analytical, and creative skills to deliver information to internal stakeholders that helps the Lottery better understand its business.

Responsibilities:  Job duties include, but are not limited to:

  • Designs, schedules, and maintains database queries. Translates query results into user- friendly reports that meet the needs of Lottery management and staff.
  • Automates regular reports and information requests.
  • Problem-solves and finds creative solutions for management and staff data needs.
  • Performs user acceptance testing for elements of the Lottery’s gaming system that pertain to back-office and gaming system reports.
  • Meets with internal stakeholders to understand and document requests for back-office and gaming system reports.
  • Works with gaming vendors to document and troubleshoot issues.
  • Cross-trains and assists as directed in troubleshooting, development, and user acceptance testing of other areas related to the gaming system, such as game development, retailer equipment, and internal control systems.
  • Responsible for maintaining the integrity and performance of Lottery databases, including the database used for accounting software.
  • Evaluates and recommends database modifications and software purchases. Oversees the development of new databases as needed.
  • Coordinates access to databases and any scripts needed to automate information internally or with vendors, such as for the Lottery’s website or winning numbers hotline.
  • Assists with various information technology and Lottery duties as requested.

Qualifications:

  • Must be able to operate computer and peripheral equipment.
  • Active directory structure and organization.
  • Very effective troubleshooting skills.
  • Ability to work with technical and non-technical users.
  • Ability to communicate effectively with diverse users.
  • Strong analytical, written, and verbal skills.
  • Outstanding problem-solving skills, including the ability to think analytically and creatively.
  • Ability to multitask and prioritize assignments in a dynamic, fast-paced environment.
  • Clerical and elementary organization skills are essential.

 

Typical Experience/Education/Certifications:

  • Strong knowledge of database query composition and related tools; for example, the Lottery has used Toad Data Point.
  • Knowledge of efficient and user-friendly report design and the tools end users would utilize to access reports.
  • Knowledge of relational databases and programming languages; both SQL and Oracle are used in Lottery and gaming system databases.
  • Must possess highly developed problem-solving, analytical, and mathematical skills.
  • Must have excellent written and oral communications skills.
  • Must have the judgment and decision-making capabilities to work independently without constant direct supervision from management.
  • Must possess and practice those traits and qualities that foster and maintain cordial and professional working relationships which further cooperative efforts toward individual and organizational goals and objectives.
  • Bachelor’s degree in computer science, information systems, or a related field is required. Sufficient prior work experience related to database querying and report creation is required. Database or related certifications are a plus. Lottery gaming system or lottery IT experience is a plus.

Apply Now! Email your resume to hr@nmlottery.com.

APPLICANT REQUIREMENTS

All selected candidates for positions with the New Mexico Lottery must undergo background screening which includes: Fingerprinting, drug screening, criminal history, verification of education, professional employment references, driving record (if required for the positions). Background processing can take up to three weeks.