FAQs

Pick 3 Plus

Can I still cash in my “old” winning Pick 3 ticket? Will my “old” Pick 3 play slip work for the new game? What are the draw days for Pick 3 Plus? What is different from the “old” Pick 3? What is a...

Pick 4 Plus

Can I still cash in my “old” winning Pick 4 ticket? Will my “old” Pick 4 play slip work for the new game? What are the draw days for Pick 4 Plus? What is different from the “old” Pick 4? What is a...

My Rewards Player Loyalty Program

How do I sign up for a New Mexico Lottery My Rewards account? What should I do if I can't remember my password? How many password attempts do I get and what happens if I exceed that? How do I update...

My Rewards Changes July 2020

What is happening in My Rewards? What’s changing? Why are you changing this promotion? When will My Rewards change? What kinds of promotions will you have? What kinds of prizes will be available...

How to Play

Where can I buy Lottery tickets? Can I play the New Mexico Lottery if I live in another state? What is "Lotto Combo™"? How do I play Powerball? What is Power Play? How do I play Mega Millions? What...

Where to Find Winning Numbers

Powerball winning numbers Mega Millions winning numbers Lotto America winning numbers Roadrunner Cash winning numbers Pick 3 winning numbers Pick 3 Plus winning numbers Pick 4 winning numbers Pick 4...

Winners/Claiming Prizes

In what state was the jackpot-winning ticket sold? Where was the winning jackpot ticket sold? How do I claim a Lottery prize? How long do I have to claim a prize? Can I remain anonymous if I win?...

Lottery Proceeds

Where do Lottery proceeds/revenues go? How do you decide who gets Lottery money? Where do Lottery proceeds/revenues go? 100% of Lottery proceeds go to the Lottery Tuition Fund per the New Mexico...

The Legislative Lottery Scholarship

How do you get a Legislative Lottery Scholarship? I have a suggestion to change the Legislative Lottery Scholarship program. I lost my scholarship. Can I get it back? Can I apply for a Lottery...

Scams

How can I spot a lottery scam? What if I'm approached on the street and asked to buy a lottery ticket? How can I spot a Lottery scam? No legitimate lottery knows the identity of a winner until the...

About the New Mexico Lottery

How was the New Mexico Lottery created? Is the Lottery a state agency? How do I find out about vendor/supplier opportunities? How was the New Mexico Lottery created? In 1994, New Mexico voters...

About Multi-State Games

How many states are in Powerball? How many states are in Mega Millions? How many states are in Lotto America? Do the proceeds from national lottery games go out of state? How many states are in...

Still have a question?

Contact Us. E-mail: custservice@nmlottery.com Mail:New Mexico LotteryCommunications OfficePO Box 93130Albuquerque, NM 87199-3130 Phone: (505) 342-7600 TDD: (505) 342-7535 For the latest winning...