Retailer Resources
The retailer hotline for ticket orders, equipment questions, service requests, and licensing or other customer service questions is 866-465-1120. Questions may also be sent to custservice@nmlottery.com. For prize claim information and a printable claim form, visit Claim a Prize. For responsible gaming information, visit Healthy Play.
Best Practices & Play Center Planograms
Lottery Bucks
NEW Scientific Games Equipment - 2026 Conversion
Game/Promotion Information Sheets
- Frogger Second-Chance Promotion Sell-in Sheet
- Godzilla Second-Chance Promotion
- Grande Family of Games Second-Chance Promotion Sell-in Sheet
- Holiday Scratchers Second-Chance Promotion 2026 Sell-in Sheet
- JURASSIC PARK Second-Chance Promotion Sell-in Sheet
- Legends of Lucha Libre® Second-Chance Promotion Sell-in Sheet
- Lottery Bucks Information Sheet
- NASCAR Powerball The Chase to $1 Million Promotion Sell-in Sheet
- SKEE-BALL® Second-Chance Promotion Sell-in Sheet
- Zoltar® Crossword Second-Chance Promotion Sell-in Sheet
Forms
New Mexico Lottery Act
Cool Marketing Ideas “from Scratch”:
Four Winds in Albuquerque created t-shirts for their staff to promote Holiday Scratchers. They even included a reminder that Lottery make great gifts for ages 18 and up. Well done, Four Winds!
