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Valles Caldera

How to claim a prize

  • Prizes claimed - AprilSign your ticket so only you can claim it. The ticket is a bearer instrument until signed.
  • All drawing game prizes must be claimed within 90 days from the date of the drawing or the first business day after the 90th day if the Lottery is not open for business.
  • All Scratcher prizes must be claimed within 90 days of the announced end of game or the first business day after the 90th day if the Lottery is not open for business. Click here for Scratcher end dates.
  • To claim a prize of:
    • $100,000+:
      must be claimed in person at Lottery headquarters.
    • $601 - $99,999:
      must be claimed at Lottery headquarters or mailed with a completed claim form to:
      New Mexico Lottery
      P.O. Box 93190
      ​Albuquerque, NM 87199-3190
    • $1 - $600:
      may be claimed at a New Mexico Lottery retailer or by mailing to the New Mexico Lottery. No claim form is required.
  • Payment of prizes of $1 million or more may be delayed for periods of three weeks, or more, from the date of validation of the original winning ticket.

Play it Smart

Claim forms

Remember, claim forms are only required for prizes of $601 or more. Smaller prizes can be claimed at a Lottery retailer.

Fill out and mail with the the signed original ticket to:

New Mexico Lottery
P.O. Box 93190
Albuquerque, NM 87199-3190

You can also claim a prize in person at Lottery headquarters in Albuquerque.

Lottery Headquarters

4511 Osuna Rd. NE
Albuquerque, NM 87109
(North of the Studio 6 Motel)

Hours: Monday - Friday, 8:30 am - 4:30 pm.
The Claim Center is closed on Lottery-observed holidays.

Call (505) 342-7600 for more information.
Customer service phone hours: Monday - Friday 7 am - 5 pm MST