Policy Statements & Practices:

General Philosophy
We provide you the following information to help you understand more about the information we collect on this site and how we use that information. These policies and practices are subject to change at our discretion. Generally, changes to these policies and practices will be indicated on the bottom of the home page on this site. Please reread our policy if you see such a notice posted.

Use of Email
We routinely use email to conduct business. Your communicating with us by email is your acknowledgment that you agree to conduct business using email, however, the New Mexico Lottery Authority reserves the right to use the method of communication it deems best in interacting with you. Your email address may be retained for further communication with you and for New Mexico Lottery marketing purposes (promotional information, surveys, jackpot alerts and other internal uses).

Information Collected Automatically
Generally, our Internet Service Provider (ISP) captures the following information during each visit to this web site: your domain name (i.e. aol.com), the date and time of your access, the pages of our site that you visit, the internet address and name of the page that referred you to our site, your current network internet address (IP address), brand of browser and version used to access our site, and the operating system you are using. The information gathered is used to assist us in determining how to make our site more useful and accessible to visitors. The information is given to us in an aggregate form such that no single user is identified.

Information Voluntarily Submitted by You
We may also retain any information that you voluntarily provide us (i.e. your name, address, etc.). When you convey this information to us, you are authorizing us (and all third parties authorized by us) to use, transmit, disclose and store such information for all purposes necessary to consummate the transaction you have requested. We collect various information on individuals who communicate with us via email or who voluntarily submit forms on our web site. The consummation of transactions you request regularly requires us to use the Internet and email to transmit the information you provide us.

How the Information is Used
Typically, the information automatically collected and voluntarily submitted is used to provide a more personal experience. We strive to present you with the information, which is most pertinent to your specific needs. We also use the information to operate and improve our site, to gather information about our products and services, to gather aggregate user and customer information, and to provide information about our products and services. As an example, we may send you an email that describes a product or service that we are offering.

Sharing and Disclosure of Information
Except to process information you have requested, and except as required by law or to protect the rights of the New Mexico Lottery Authority, we do not share, disclose or sell personal information submitted by you. Information that we collect and maintain will be kept and disclosed in accordance with applicable laws and NMLA policies. We require that third parties that are authorized to use the data provided to them meet and maintain the same privacy requirements of this site. The New Mexico Lottery Authority is not responsible for the conduct of third parties.

Storage of Information
Reasonable care will be utilized to ensure that the file(s) that may personally identify you are kept in a secured location. The files and the data contained in these files are the sole property of the New Mexico Lottery Authority. Information contained in these files may be routinely purged at the discretion of the New Mexico Lottery Authority.

Linked Sites
This site may contain links to other sites. We do not control the authenticity, accuracy, relevance, timeliness, or completeness of outside information on any links. We are not responsible for the privacy policies, or lack thereof, of these sites. Please see the Legal Disclaimers on this site for further information about linked sites.

Other Information
Our site may use “cookies”, both persistent and non-persistent, to store information. The cookies will not contain personally identifiable information and in most instances are encrypted. (Cookies are small data files that can be stored on your computer system that contain information pertinent to our web site)

If you have questions about these privacy statements, the practices of this site, or your interactions with the site please contact us at: custservice@nmlottery.com.